English Tourism Council Rating Guide
The English Tourism Council has ratings for hotels, guest accommodation (guesthouses, bed and breakfasts, inns, farmhouses) and self-catering accommodation. The facilities expected for each rating level are in addition to the facilities expected in the level below.
For example, a 3 diamond hotel would have facilities listed in 1 diamond, 2 diamond and 3 diamond.
5 Diamonds
- An excellent overall level of quality. For example, ample space with a degree of luxury, an excellent quality bed, high quality furniture, excellent interior design.
- Breakfast offering a wide choice of high quality fresh ingredients; other meals, where provided, featuring fresh, seasonal local ingredients.
- Excellent levels of customer care, anticipating your needs.
4 Diamonds
- A very good overall level of quality in all areas and customer care showing very good levels of attention to your needs.
3 Diamonds
- A good overall level of quality. For example, good quality, comfortable bedrooms; well maintained, practical dècor; a good choice of quality items available for breakfast; other meals, where provided, will be freshly cooked from good quality ingredients.
- A good degree of comfort provided for you, with good levels of customer care.
2 Diamonds
- A sound overall level of quality and customer care in all areas.
1 Diamond
- Clean accommodation, providing acceptable comfort with functional dècor and offering, as a minimum, a full cooked or continental breakfast.
- Other meals, where provided, will be freshly cooked.
- You will have a comfortable bed, with clean bed linen and towels and fresh soap.
- Adequate heating and hot water available at reasonable times for baths or showers at no extra charge. An acceptable overall level of quality and helpful service.
